Contact Us
One person reads and answers everything. Here is how to reach us.
The club is run by one person, so every message is read and answered personally.
Best for anything about an order, a payment, a delivery or a policy.
Good for quick questions, and where new waves are announced first.
Writing about an order
If your message is about a booking, please include the Razorpay payment ID or order ID from your receipt, and the email address you paid with. That is all it takes to find you. Screenshots of the payment help too.
What to write about
- Your mail hasn't arrived, or arrived damaged.
- You paid but never got the details form, so we don't have your address yet.
- Your address changed after you booked, and the envelope hasn't gone out.
- A referral code claim, or a question about how the referral offer works.
- You'd rather your envelope was donated than delivered — tell us before it is posted and we will send it to someone else, free, in your place.
- You paid more than once and would like the extras donated instead of posted.
- A request about your personal data — see our Privacy Policy.
- Or just to say the mail landed. Those are our favourite ones.
If money was debited without an order, a payment failed, or your bank shows a double charge, that is between you and Razorpay — raise it through the contact details on your payment receipt. We have no access to it and cannot resolve it. Write to us only to check whether a booking reached us.
Pay only through the Razorpay link on this website. We take no responsibility for money sent any other way.
We will never call or message you asking for an OTP, your ID proof, or any payment detail to "release" a delivery. If someone does, it is not us. Please don't share it, and tell us.
Last updated 21 September 2026